Terms & Conditions

Privacy Policy

Please review our Privacy Policy, which also governs your visit to this Site and is incorporated herein by reference, to understand our practices.

Payment, Refunds, Account Upgrade and Downgrades

A valid credit card is required for paying accounts. Free accounts are not required to provide a credit card number. If you sign up for a Silver, Gold or Platinum account, and you don't cancel that account within the first 30 days, you will be billed each month starting on the 30th day after your account creation date. If you cancel prior to the processing of your first bill on the 30th day, you will not be charged. Upgrading from a free trial plan to any paying plan will end your free trial, and you will be billed for your first month immediately. Your paid account is billed on a monthly basis in advance and is non-refundable. If you upgrade/downgrade your account, the credit card you provided will be charged automatically on your next billing cycle at the new rate. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an account. No exceptions will be made.

Your Account

You are responsible for maintaining the security of your account, passwords and files. We will accept the instructions of any individual who claims to be authorized to direct changes to your account so long as such person presents your username and password or provides other appropriate account identifying information, as determined by us in our sole discretion, by email or by phone, or through a Third Party Service, if any, through which you access the Products. You will be solely responsible and liable for any activity that occurs under your username and we shall not be responsible for the actions of any individuals who misuse or misappropriate your contact lists or other assets using your username and password or other appropriate account identifying information. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Cancellation of Your Account

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account Settings link on the home page and clicking the Account tab. Upon cancellation, all content in your account will be immediately deleted, and cannot be recovered once cancelled. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again. No refunds will be issued for partial months.

Termination of Your Account

GrooveApp.com, in its sole discretion, has the right to suspend or terminate your account for any reason at any time, and reserves the right to refuse service to anyone for any reason at any time. Such termination of the Service will result in the deactivation or deletion of the Account and/or your access to the Account, and the forfeiture and relinquishment of all Content in the Account.

Indemnification

You agree to indemnify, defend and hold harmless GrooveApp.com, its affiliates and their respective directors, officers, employees and agents, licensors, representatives and third party providers to this Site from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms of Use by you, including but not limited to any breach or alleged breach of any of your representations, warranties or undertakings hereunder. SpiderOak reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with GrooveApp.com in asserting any available defenses.

Links to Third Party Websites

This Site may provide links to websites of third parties over which GrooveApp.com does not have control. Even if such materials are framed within this Site and appear to be a part of this Site, GrooveApp.com does not evaluate, endorse or guarantee content found in such sites. Your use of these sites is entirely at your own risk. GrooveApp.com does not assume any responsibility or liability for the actions, products, services or content of these sites or the parties that operate them. You should carefully review their privacy statements and other conditions of use.

No Advice Rendered

The information contained in or made available through this Site is provided for informational purposes only and should not be construed as rendering consulting, technical, security, engineering, legal or other professional advice of any kind. Your use of this Site does not give rise to a client, advisory, fiduciary or professional services relationship between you and GrooveApp.com.

Accuracy of Information

While GrooveApp.com uses reasonable efforts to furnish accurate and up-to-date information, GrooveApp.com does not warrant that any information contained in or made available through this Site is accurate, complete, reliable, current or error-free. GrooveApp.com assumes no liability or responsibility for any errors or omissions in the content of this Site or such other materials or communications.

Modifications to the Service and Prices

GrooveApp.com reserves the right at any time to modify or discontinue the Service (or any part thereof) with or without notice. Prices, including but not limited to monthly subscription plan fees, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the GrooveApp.com site. GrooveApp.com shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Copyright

This Site, including all text, images, software and other content contained herein, is the property of GrooveApp.com and/or its suppliers and is protected by US and international copyright laws. All rights reserved. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by GrooveApp.com. All other trademarks not owned by GrooveApp.com that appear on this Site are the property of their respective owners.

Feedback and Other Submissions

All suggestions, feedback, comments, emails and other submissions furnished to GrooveApp.com in connection with your use of this Site shall be deemed assigned to and shall remain the exclusive property of GrooveApp.com. No such submissions shall be subject to any obligation of confidence on the part of GrooveApp.com, and shall be entitled to unrestricted use and disclosure for any purpose whatsoever, commercial or otherwise, without any obligation to compensate you for such use or disclosure. You represent that you have the lawful right to furnish such submissions to GrooveApp.com and agree that you will not submit any information unless you are legally entitled to do so.

SPAM

You must not upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.

General Conditions

GROOVEAPP.COM AND ITS AFFILIATES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM OR IN CONNECTION WITH THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, GOODWILL, DATA OR USE), EVEN IF SUCH PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION SHALL APPLY REGARDLESS OF THE FORM OF ACTION AND WHETHER IN CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. IF YOU ARE DISSATISFIED WITH THIS SITE OR ANY PORTION HEREOF, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS SITE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, YOU MIGHT HAVE ADDITIONAL RIGHTS.

Entire Agreement

These Terms of Use, together with the SpiderOak Privacy Policy, constitutes the entire agreement between you and SpiderOak governing your use of this Site and supersedes any prior agreements between you and SpiderOak with respect to the subject matter hereof. Notwithstanding the foregoing, as stated above, you also may be subject to additional or separate terms of use, rules and/or policies that may apply when you use certain features made available through this Site. The failure of GrooveApp.com to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and GrooveApp.com and govern your use of the Service, superceding any prior agreements between you and GrooveApp.com (including, but not limited to, any prior versions of the Terms of Service).

Please send an email to support@grooveapp.com if you have any questions regarding these Terms & Conditions.